We're Here to Help

Questions, feedback, or need help? Our global team is ready to assist you.

< 2hr

Average response time

24/7

Support coverage

15+

Languages supported

Technical Support

Bug reports, account issues, integrations, or technical questions about SafGo.

support@safgo.io

Usually responds in < 2 hours

Sales & Enterprise

Custom plans, enterprise features, bulk pricing, or demo requests for teams.

sales@safgo.io

Free consultation available

Everything Else

Product feedback, partnerships, media inquiries, or just saying hello.

hello@safgo.io

We love hearing from you

Or send us a message

Team online now

24/7 Global Coverage

Our team spans Hong Kong, San Francisco, Barcelona, and Lagos. While you sleep, we're building, fixing, and improving SafGo.

🇭🇰Hong Kong - Engineering HQ

🇺🇸San Francisco - Product

🇪🇸Barcelona - Design

🇳🇬Lagos - Growth & Support

Common Questions

How quickly do you respond?

Support tickets typically get a response within 2 hours during business hours. Enterprise customers have priority support with even faster response times.

Do you offer phone support?

We focus on email and chat support to provide the best documentation and follow-up. Enterprise customers can schedule calls with our team.

Can I request new features?

Absolutely! Send feature requests to hello@safgo.io. We actively review all suggestions and many of our best features came from user feedback.